We should first make sure that the client has considered all possible end-to-end encrypted instant messaging tools, and understands the limitations of XMPP+OTR, including the fact that it only supports encryption for 1:1 communications. If the client decides to use XMPP as a secure alternative, they might need guidance on how to install an XMPP client and set up OTR in their computer in order to make end-to-end encryption possible. Using insecure channels to communicate may cause data leaks and put sensitive information in the wrong hands. Often clients rely on insecure services like Skype and Facebook to communicate sensitive information over instant messaging. Edit me Install XMPP+OTR on Linux, Windows and macOS How to install Pidgin/Adium & OTR to enable encrypted instant messaging communication Problem
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